The Atrium University
The Atrium University

BUILDING THE BEST SERVICE TEAMS & NEXT GENERATION LEADERS

BUILDING THE BEST SERVICE TEAMS & NEXT GENERATION LEADERS

At Atrium Home Services, we believe that best-in-class customer service and business growth are fueled by honing the skills and capabilities of our people. With that in mind, we created Atrium University which is designed to provide both foundational operational capabilities which drive results and leadership capabilities that enable personal growth and effectiveness.

OUR APPROACH

Our programs were designed with input directly from our field teams to support the growth and development of our leaders and field technicians. We focus on providing up to date trade expertise as well as practical training on a number of topics such as planning and delivering exceptional customer experience.

Two technicians standing on front porch holding tools and smiling
Strong Financials Curriculum

Our Curriculum provides Operational Training such as:

  • Operating Fundamentals and Tools
  • Communicating Effectively with Teams
  • Leadership Fundamentals
  • Delivering a Winning Customer Experience
Dedicated and Accomplished Leadership Teams Training

And Functional Training that includes:

  • HVAC
  • Plumbing
  • Call Center Operations
  • Sales
  • Electrical

Atrium University participants are equipped with real-world tools and training to help translate learning into success in the field. Customer Satisfaction, Business Growth, People Development & Productivity are the outcomes the program enables.

“I am a proud business owner not just of the operation that I have built but the Team and Family that has built it. I wanted to join a group that shared those values that would assist me in growing that vision and more importantly allowing my Team to grow into new opportunities to enhance their careers. Atrium Home Services is a Best Practices Organization that shares my values and has allowed me to accelerate the growth of my team and the company.” testimonial photo JOSH BIGELOW Founder & General Manager, Great Dane
“We have been so excited to take our 85 year old family owned company to a whole other level in the partnership with Atrium Home Services. The peace of mind with the long term planning solutions has been huge.” testimonial photo BOB & TOM HEDLUND Partners, Hedlund Plumbing
“If the next chapter in your business life involves a best practice-focused approach, then Atrium Home Services may be for you.” testimonial photo BRAD KRAUSE Founder, Service Professor & Board Member, Atrium Home Services

Why Partner With Us?

Why Partner With Us? By joining the Atrium family, you and your company will benefit from:
Partnerships with Like-Minded Owners Partnerships with Like-Minded Owners
Owners who join the Atrium family enjoy the satisfaction of being part of a bigger, successful team that is 100% invested in each other’s success.
University and Leadership Training Atrium University and Leadership Training
Atrium invests in the long-term success of its companies and creates opportunities for skill development, training and coaching for technicians and frontline managers.
Experienced Management Team Experienced Management Team
Our parent company is led by experienced and accomplished industry veterans devoted to the accelerated growth and ongoing success of your business and your people.
Access to Investment Capital to Pursue Long-Term Growth Access to Investment Capital to Pursue Long-Term Growth
Partners in the Atrium family of brands are backed by our private equity investor, Calera Capital, that provides the financial support to enable long-term strategic growth without partners having to shoulder 100% of the financial risk.
Opportunity for a Major Exit Event Opportunity for a Major Exit Event
Partners increase their personal liquidity and financial diversification with the opportunity to lead a subsidiary of a larger organization in the near-term, as well as a chance to be part of a leading residential services provider with a significant exit down the road.
Connect With Us We are always looking for residential HVAC, Plumbing, Sewer & Drain, and Electrical companies and business owners to join our growing family in the Midwest.

Connect With Us