BUILDING THE BEST SERVICE TEAMS & NEXT GENERATION LEADERS
BUILDING THE BEST SERVICE TEAMS & NEXT GENERATION LEADERSAt Atrium Home Services we believe that best-in-class customer service and business growth are fueled by the honing skills and capabilities of our people. With that in mind, we created the Atrium Academy which is designed to provide both foundational operational capabilities which drive results and leadership capabilities that enable personal growth and effectiveness.
Our programs were designed with input directly from our field teams to support the growth and development of our leaders and field technicians. We focus on providing up to date trade expertise as well as practical training on a number of topics such as planning and delivering exceptional customer experience.
Our Curriculum provides Operational Training such as:
- Operating Fundamentals and Tools
- Communicating effectively with Teams
- Leadership Fundamentals
- Delivering a Winning Customer Experience
And Functional Training that includes:
- HVAC
- Plumbing
- Call Center Operations
- Sales
Atrium Academy participants are equipped with real-world tools and training to help translate learning into success in the field. Customer Satisfaction, Business Growth, People Development & Productivity are the outcomes the program enables.